Privacy Policy

Overview

Effective Date: July 1, 2022 · Last updated: September 29, 2026

This Privacy Policy (“Policy”) explains how Trust Capital Funding LLC (“Trust Capital”, “we”, “us”, or “our”) collects, uses, shares, and protects your information. This includes data collected from our website, mobile app, and any services we provide.

Scope of Policy

This Policy is divided into two parts:

• Part 1: U.S. Privacy Policy — Applies to all users nationwide.
• Part 2: California Privacy Policy — Supplements Part 1 for California residents under the California Consumer Privacy Act (CCPA).

Part 1: U.S. Privacy Policy — Information We Collect

We collect personal and business-related information, including:

• Contact Information: Name, email, phone number, address, business name.
• Financial Information: Bank/credit card statements, account details, credit history, tax ID, payment history.
• Identifiers: IP address, username/password, Social Security Number.
• Business Details: Company size, type, beneficial ownership.
• Technical Data: Browser type, ISP, pages visited, cookies, device info.
• Third-Party Data: Credit bureaus, social media, site visits, partner data.

Use of Information

We use collected data to:

• Evaluate and process loan applications
• Operate, improve, and personalize our services
• Verify identity and conduct due diligence
• Communicate account updates and marketing messages
• Provide customer support
• Analyze service performance and usage trends
• Generate anonymized analytics reports

Sharing of Information

We share your information as follows:

• Affiliates & Subsidiaries: For business operations
• Trusted Service Providers: For analytics, hosting, underwriting, fraud checks, etc.
• At Your Request: Only when you ask us to, such as when you request a product we do not fund ourselves, and only the information needed for that request
• Legal Requirements: To comply with subpoenas or regulatory actions
• Business Transfers: In case of mergers or asset sales
• With Consent: Where you provide permission

We do not sell your personal information or share it with third parties for their marketing.

Text Messaging and Mobile Data

Mobile phone numbers and text-messaging consent obtained by Trust Capital Funding LLC are not shared, sold, or rented to third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all categories of information sharing described in this Policy.

Text messages we send relate to your account and your relationship with Trust Capital Funding, and may include payment reminders, notices of returned payments, account balance and payoff information, and funding confirmations. Message frequency varies. Message and data rates may apply. You may reply STOP to any message to stop further messages, or reply HELP for assistance. You may also call 617-795-2100 or write to Trust Capital Funding LLC, 770 Legacy Place, Floor 2, Dedham, MA 02026. See our SMS Terms for full program details.

Your Choices and Rights

• Access & Update: You can request updates or deletion of your information.
• Opt-Out of Marketing: Unsubscribe via email, settings page, or by writing to us.
• Cookies & Tracking: Control cookies via your browser settings.
• Testimonial Removal: Contact us to update or remove public testimonials.
• Social Features: Governed by respective third-party privacy policies.

Data Retention & Security

• Your data is retained as long as needed for business or legal reasons.
• We use TLS encryption and other security best practices to protect sensitive data.
• Read-only access is used for bank data; login credentials are never stored.

Part 2: California Supplement (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights.

Categories of Personal Information We Collect

• Identifiers: Name, SSN, Tax ID, email, IP address
• Personal Data: Employment history, account details, contact info
• Protected Class Info: Age/date of birth
• Commercial Info: Transaction and loan records
• Network Activity: Site visits, device data, ad interactions
• Geolocation: For fraud prevention
• Audio Data: Call recordings with customer service
• Professional Info: Job title, employment history

Your Rights Under CCPA

You may request access to or deletion of personal data, opt out of the sale of personal information, request disclosure of data-collection practices, and exercise these rights without discrimination. Trust Capital states that it does not sell personal data.

To exercise these rights, email [email protected] or write to: Trust Capital Funding LLC, ATTN: Privacy Requests, 770 Legacy Place, Floor 2, Dedham, MA 02026 USA.

Cookies, Tracking, and Advertising

We use Google Analytics cookies and event data to understand page visits and non-sensitive actions such as application-link, phone-link, and email-link clicks. Application analytics events use action labels only and do not include form values. Your browser settings can limit cookies.

For more information about cookies or to opt out, visit allaboutcookies.org.

External Sites & Social Media

• Our site links to third-party sites. Their policies apply once you leave our site.
• Public blogs or forums may expose your data — use discretion.
• Social widgets are governed by their respective platforms.

Policy Updates

We may update this Policy from time to time. Material changes will be announced on our site or via email. Please review this Policy regularly.

Contact Information

For questions or data requests, email [email protected] or write to:

Trust Capital Funding LLC
ATTN: Marketing / Privacy
770 Legacy Place, Floor 2
Dedham, MA 02026 USA

To opt out of marketing communications, provide your full name, business name, email, mailing address, and account number via [email protected] or mail to the address above, Attn: Marketing Opt-Out.